General Conditions of Sale (GCS)
Last updated: 17/11/2024
General Terms and Conditions of Sale
These General Terms and Conditions (GTC) govern the sale of containers offered on the Nord Box Containers website. By placing an order on our website, you accept these terms and conditions. Please read them carefully.
1. Identification of the company
Company name: Nord Box Containers
Address: 3 Grand'rue, Bailleulval, Hauts-de-France, 62123, France.
SIRET number: 949 446 090 00019
Intracommunal VAT number: FR18949446090
Commercial register number: Arras B 949 446 090.
Managing director : Mr. Remy LIEVRE
The website is hosted by: Wix Online Platform Limited
2. Products
The containers offered for sale are accurately described and presented. However, errors or omissions may occur and we do not warrant that product descriptions are always error-free.
3. Orders
Placing orders
You can place an order directly on our website. To place an order, select the products you want, add them to your shopping cart and follow the ordering process by providing the required information.
Deadline for orders
Orders placed after 3:00 p.m. (European time zone/Paris - UTC+1) will be processed the next business day.
4. Order processing
Processing times
Orders are processed within 1 to 2 business days (Monday through Friday). This period is independent of the delivery period.
5. Delivery
Delivery areas and transit times
France: Transit time of 5 to 10 working days.
Europe (except France): Delivery available to some European countries with a transit time of up to 15 working days.
Shipping costs
France: Free delivery.
Europe: Shipping available for orders over €500, with a charge of €500 per item.
Changing the address
It is not possible to change the address after the order has been shipped. For changes, please contact us at contact@nordconteneurs.com within 24 hours of placing your order.
Packages damaged during transport
If a container is damaged during transport, we recommend that you refuse delivery and contact our customer service immediately.
6. Prices
The prices of the products are indicated in euros and do not include VAT. We reserve the right to change our prices at any time, but the products will be invoiced based on the prices in effect at the time the order is placed.
7. Payment terms
Payment can be made by credit card, bank transfer or PayPal, depending on the options available. The payment terms will be agreed when the order is confirmed.
8. Right of withdrawal
In accordance with the applicable legislation, you may exercise your right of withdrawal within 30 days of receipt of the products. The products must be returned in their original condition and undamaged.
To exercise this right, please contact us at contact@nordconteneurs.com. You will bear the costs of the return shipment, unless it concerns a defective product or an error on our part.
9. Exchanges and refunds
Exchanges
To exchange a product, return it according to the instructions for returns and then place a new order for the product you want.
Refunds
Once we have received and inspected your return, we will notify you whether your refund is approved or rejected. If your request is approved, the refund will be returned to the original payment method.
10. Liability
We are not liable for any direct or indirect damages resulting from the use of our website or the purchase of our products. Nord Box Containers' liability is limited to the amount of the order.
11. Intellectual property
All content on our website, including text, images, graphics, logos and icons, is protected by intellectual property rights and is the property of Nord Box Containers or its partners. Any unauthorized reproduction or use is prohibited.
12. Personal data protection
We collect and process your personal data in accordance with our privacy policy. The information collected is used to process your orders and improve your shopping experience.
13. Amendments to the general terms and conditions of sale
We reserve the right to amend these general terms and conditions at any time. The amendments shall come into force as soon as they are published on our website. We recommend that you visit this page regularly to find out about any changes.
14. Applicable law and jurisdiction
These General Terms and Conditions of Sale are subject to French law. Any disputes regarding the interpretation, validity or performance of these Terms and Conditions shall be subject to the exclusive jurisdiction of the French courts.
15. Contact
If you have any questions about your order or our terms and conditions, please contact us:
📞 Phone: +33 (0) 9 70 70 71 56
📧 Email: contact@nordconteneurs.com
🌐 Website: www.nordconteneurs.com
We thank you for your trust and are happy to assist you with any further inquiries.